If you have a device that is not synchronising with your pc properly you can try the folowing. (In this example i try to synchronise a Lumia 1020 with my pc):

 

How to remove your Lumia Windows Phone

Step 1 : Step 1: Click the search, the magnifying glass (in the bottom on the left).

Step 2: Search for Control Panel

Step 3: Click on Hardware and Sounds

Step 4: Click on Hardware and Printers

Step 5: Right Click on Windows Phone, remove the device

(Step 6: Restart your Pc)

 

How to remove USB Serial Bus Controllers

Step 1: Click the search, the magnifying glass (in the bottom on the left).

Step 2: Search for device manager

Step 3: Click on USB Serial Bus Controllers, Right click on the USB Controllers and remove them one by one. Restart your Pc

(Step 4: Restart your Pc)

or

Step 1 Press the Windows Key + R

Step 2 in the screen that pops up fill in devmgmt.msc

Step 3: Click on USB Serial Bus Controllers, Right click on the USB Controllers and remove them one by one.

(Step 4: Restart your Pc)

 

My own Lumia 1020 does synchronise again after i followed the above steps. If it stops synchronising again just follow the same steps again for the same result. My phone is still charging properly. If your phone doesn't charge and doesn't sync it might need a repair.


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